How Scary is it?

  • Extremely Scary! We pride ourselves on the scare and relentless efforts of our crew and actors to ensure you get every dollar worth when you enter the attraction.

Is there an Age Restriction? Are Kids allowed?

  • No, each child is different so it is up to the parents to make that judgement call. We thought long and hard on this, to allow the kids to experience the fun with their families we offer "Monster Repellant" for sale to help them make it through.

What happens if it rains? Will you be open?

  • Rain, Sleet, or Snow The Scream Machine will be open! We have both indoor and covered waiting areas.

I got scared and couldn't make it through the Haunt, can I get a refund?

  • No Refunds will be given. If you leave out the exit scared we did our jobs. 

What kind of payments do you accept?

  • Yes, we accept both Cash, Credit (Visa and MasterCard). We also offer online tickets for purchase. Just follow the links on the pages.

Is your Haunt wheelchair accessible?

  • Yes, we are proudly wheelchair accessible, with detours available at numerous points in the Haunt. For specifics please give us a call.

Do you have parking available? How much does it cost?

  • Yes, there is plenty of parking available and its free! We want you to focus on the best Haunt Experience possible and not have to worry about a parking fee.

How long is the wait in the line?

  • We keep the line moving as quickly as possible, but it all depends on the date/time you choose to come. With any popular attraction, wait times can increase as you get closer to Halloween. The Scream Machine works hard to balance the flow of guests entering the haunt to allow groups to enjoy the experience while reducing the extended wait times. Line entertainers will be in close proximity to guests to keep everyone excited and entertained while waiting.  Don't forget we also offer the VIP "Skip the line" pass available both online and at the ticket booth. 

Are Cameras allowed?

  • No, cameras are not allowed inside the Haunt or Escape Rooms. This includes but not limited to flash, digital, or video photography of any kind. While in the queue line you may take photos, videos, snap, post, tweet (be sure to tag us on social media #thescreammachine) but we ask that you do so without any lights to ensure everyone can enjoy the  immersive experience.

How long does it take to get through the Haunt?

  • Overall that is dependent on the speed of your group going through the attraction. On average groups in the prior years took between 18-25 minutes. The 2019 season has a new floorplan and many additional elements. We anticipate the duration of the Haunt to increase and we will update our webpage with that information.

How long is the 5 min Escape room?

  • Say that again?....

Will the actors touch us?

  • Touch nothing, and nothing will touch you. Please be mindful that due to the intense nature of our attraction and close proximity inadvertent contact can happen, our actors are specifically trained to bring you the most extreme experience while preserving the safety of our guests. 

Can I wear my costume?

  • Yes you may wear a costume, but we don't allow weapons (real or fake) or masks. This is to ensure the safety of  all of our guests and our crew.

Is Smoking Allowed?

  • No smoking or vaping is allowed while in line or in the facility.

Are Cell Phones allowed?

  • No, we ask that each guest not use their cell phones while inside the attraction, but you may do so in the queue line.